Shipping

We ship mostly from USA! We have a small and limited stock of certain items in UK.

Most orders will ship within 1 to 3 business days of purchase. During product launches, it make take up to 5 business days to ship your order.

Orders with pre-order items will ship together once the pre-order items are ready to be shipped. The estimated shipping date for pre-order items are written on the product page. However, these shipping dates can change, so check back on the product page for the most accurate shipping date for the pre-order item.

USA DELIVERY

  • Free Shipping for orders over $50 (3-7 business days)
  • From $3.75 tracked (3-7 business days)
  • From $8 priority mail (2-3 business days)

 

 Stock available in UK for international shipping:

  • Pins
  • Washi
  • Caps
  • Bag
  • Straws

UK DELIVERY

  • Only certain items are shipped from UK
  • From £1.40 untracked  (2-3 business days)
  • From £6.95 next day delivery (only available for Monday to Thursday on orders before 2 pm)

INTERNATIONAL

  • From $19.95 tracked* (7-21 business days)
  • Customs fees are NOT included in your shipping price. We are not responsible for any customs fees you might have when ordering from us. We don’t issue refunds for customs fees, shipping cost, or the cost of your goods should you refuse to pay upon delivery.

*Note: Tracking is not available for all countries. Tracking is only available for Australia, Belgium, Canada, Croatia, Estonia, Finland, Germany, Great Britain and Northern Ireland, Hungary, Israel, Japan, Latvia, Lithuania, Malaysia, Malta, Netherlands, New Zealand, Singapore, Spain, and Switzerland.

Please contact us for any questions or concerns regarding shipping.

Shipping Policy

If the item was shipped, has a tracking number, and was marked as delivered, you have to contact USPS directly to open a claim.

If you are an international customer, and tracking is not available, please check your local post office if your package has not arrived in time. Sometimes it is held there.

We do not guarantee that your package arrives within the estimated time. However, if you ordered express mail and your package does not arrive in time, we will refund you the shipping costs.

If you put in the wrong address, please contact us immediately. If your order has already been shipped and your package was returned to us by USPS because of a wrong address, we can redeliver the package, but you will have to place the order again. We will refund you the products but we will not refund the shipping fee.

We are required by law to declare all items at their actual price when we submit a customs form for international orders. We cannot mark packages as “gifts”.

Customs may hold the delivery of your packages. If you have any issues regarding the customs policies of your country, we recommend contacting your local customs office directly.

Customs may hold the delivery of your packages. If you have any questions regarding the customs policies of your country, we recommend contacting your local customs office directly.

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